Our Church Cleaning Process
From first contact to ongoing service — how we work with faith facilities in Hastings and the surrounding area.
After 22 years of cleaning faith facilities, the process below is what we've learned produces consistent results without requiring your administrator to micromanage the contractor. Every step exists for a practical reason.
Initial Contact and Qualification
You call or submit a quote request. We confirm your location is within our 25-mile service radius from Hastings and ask a few qualifying questions: facility size, type of spaces, current cleaning situation, and your schedule. This usually takes five minutes by phone.
Facility Walkthrough
We schedule a walkthrough at your convenience — typically 30 to 60 minutes depending on facility size. We walk every space with your facilities deacon or administrator, note floor types and conditions, review any areas of specific concern, and discuss your programming calendar. The walkthrough is free.
Written Scope of Work
Within 48 hours of the walkthrough, we deliver a written scope document. It lists every space, every task, the frequency, the products to be used, and any exclusions — tasks that are not included in the quote. This document eliminates the most common point of friction in cleaning contracts: undefined expectations. You take it to your committee; they know exactly what they're approving.
Crew Assignment and First Clean
Once the scope is agreed, we assign a consistent crew to your facility. The same people return each visit; they learn your building's quirks, your access procedures, and your preferences. We do not rotate crews from a large pool — your church gets the same team.
30-Day Check-In
After the first month, we schedule a brief call with your administrator to review whether the scope is working as written. If a task is taking longer than budgeted, or if a space is being missed, we correct it in writing. The scope is a living document for the first three months; after that it stabilizes.
Ongoing Communication
Your point of contact stays the same throughout the contract. If an issue arises — a missed item, a scheduling conflict, a one-time deep clean needed before a major event — you reach the same person who wrote the scope. Response during business hours is same-day.
Ready to Start the Walkthrough?
Call (866) 958-8773 or request a quote online. We schedule walkthroughs Monday through Friday.
Request a Quote